Do you offer free shipping?
At LuxeCreps, we strive to provide the best value for our customers. While we don’t currently offer free shipping, our rates are competitive and transparently calculated at checkout based on your location. We also frequently run promotions that may include discounted shipping, so keep an eye out for those!
How do I know if my size is available?
All available sizes are listed directly on each product page. If your size isn’t displayed, it means it’s currently out of stock. However, we regularly update our inventory, so we recommend checking back often or subscribing to our newsletter for restock alerts!
Can I change or cancel my order after placing it?
We understand that mistakes happen. If you need to change or cancel your order, please contact us at support@luxecreps.com as soon as possible. We process orders quickly to ensure fast delivery, so changes may not be possible once your order has been shipped. However, we’ll do our best to accommodate your request!
Are your sneakers original or replicas?
LuxeCreps offers premium, high-quality sneakers inspired by luxury designs from brands like Louis Vuitton, Gucci, and The North Face. Each pair is meticulously crafted to ensure superior quality and design. While they are not officially affiliated with these brands, our sneakers deliver the same exclusive look and feel at a more accessible price point.
Do you have a physical store I can visit?
Currently, LuxeCreps operates exclusively online. This allows us to offer a wider selection of products and competitive prices. Our online platform is designed to provide a seamless shopping experience with detailed product descriptions and secure checkout. Should you have any questions, our 24/7 support team is here to assist you!
What payment methods do you accept?
We accept a variety of secure payment methods, including Visa, MasterCard, Stripe, and other major credit cards. Your payment information is encrypted and protected to ensure a safe shopping experience.
How do I apply a discount code?
Is my payment information secure?
What should I do if I receive a defective item?
We pride ourselves on the quality of our products. However, if you receive a defective or incorrect item, please contact our support team at support@luxecreps.com within 7 days of receiving your order. We’ll guide you through the return or exchange process to ensure your satisfaction.
Can I pre-order items that are out of stock?
